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Privacy Policy


JCK Co., Ltd. (hereinafter referred to as "the Company") engages in general charter passenger transportation, general passenger car transportation, Tokyo Governor-registered travel business, worker dispatching services, paid job placement services, and simple lodging operations. We recognize that the strict handling and protection of personal information is an important social responsibility. Accordingly, we have established this Privacy Policy and will implement and maintain it.
1. The Company shall appoint a Personal Information Management Officer to ensure compliance with laws related to the protection of personal information (such as the Act on the Protection of Personal Information and the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures), government guidelines, and other norms. The Company will handle personal information in accordance with the Japanese Industrial Standard JIS Q 15001 "Personal Information Protection Management Systems."
2. The Company will clearly specify the purpose of use within the scope necessary for business execution and will appropriately acquire, use, and provide personal information. Acquired personal information will only be used within the scope of the stated purpose, and measures will be taken to prevent any use beyond that purpose.
3. When outsourcing the handling of all or part of the acquired personal information, the Company will select contractors who meet sufficient protection standards and will take appropriate measures through contracts or other means.
4. The Company will implement necessary and appropriate security measures to prevent and rectify leakage, loss, or damage of personal information handled by the Company.
5. The Company will respond sincerely and promptly to inquiries, consultations, complaints, and requests regarding personal information, such as disclosure and correction. The Company will also respond quickly to inquiries regarding our personal information protection management system.
6. The Company will establish internal rules and a code of conduct for the protection of personal information. We will make continual improvements by regularly verifying, auditing, and reviewing the implementation of these measures to ensure they are effectively enforced.
August 1, 2023 JCK Co., Ltd. Representative Director: Mei Jiang
Contact for Privacy Policy and Inquiries/Complaints/Consultations Regarding Personal Information Personal Information Management Officer: Mei Jiang
Address: Albergo Ochanomizu, 2-1-19 Kanda Surugadai, Chiyoda-ku, Tokyo 101-0062
Phone: 03-5678-8098 Fax: 03-5678-8099
Email: info@jck.co.jp

Contact for Inquiries Regarding the Privacy Policy
JCK Co., Ltd.
Personal Information Inquiry Desk
1-17-10 Shinkoiwa, Katsushika-ku, Tokyo 124-0024
JCK Building Phone: 03-5678-8098

Handling of Personal Information

When using personal information obtained through our inquiry form, we will clearly state the following matters.
a).name of the Business Operator
JCK.Co., Ltd.
b).Title, Affiliation, and Contact Information of the Personal Information Protection Manager
Contact Office: Personal Information Inquiry Desk
Personal Information Protection Manager: Mei Jiang
Address: Albergo Ochanomizu, 2-1-19 Kanda Surugadai, Chiyoda-ku, Tokyo 101-0062
Phone: 03-5678-8098    Email: log@jck.co.jp
c).Purpose of Use of Personal Information
* To respond to and communicate regarding inquiries to the Company.
* To carry out arrangements for travel, airline tickets, and bus services related to reservations.
* To perform contracted business operations.
* For recruitment screening and related communication.
d).Provision of Personal Information to Third Parties
Except as required by laws and regulations, the Company will not provide the personal information submitted through this form to any third party without the individual's consent.
e).Outsourcing the Handling of Personal Information
Personal information obtained through this form may be entrusted to third parties for processing.
f).Requests for Disclosure, etc. of Personal Information
If a request is made regarding retained personal information for notification of the purpose of use, disclosure, correction, addition or deletion, suspension of use, erasure, cessation of provision to third parties, or disclosure of records of provision to third parties, we will respond accordingly. The contact point for such requests is the Personal Information Protection Manager listed above.
g).Voluntary Nature of Providing Personal Information
Providing personal information is voluntary. However, if you choose not to provide it, we may be unable to accurately respond to your inquiry or carry out related operations.
h).Automatic Collection of Information
The Company does not collect personal information through methods that are not easily recognizable by the individual (such as cookies or web beacons).

[Requests Regarding the Disclosure of Personal Information, etc]


1).If we receive a request from the individual for notification of the purpose of use, disclosure, correction, addition or deletion of information, suspension of use, erasure, cessation of provision to third parties, or disclosure of records of provision to third parties (hereinafter referred to as "Disclosure Requests"), we will conduct an internal review of the personal information and respond without delay.
# However, please note that depending on the content of the request, we may not be able to comply with it. In such cases, we will also provide an explanation of the reason.

2).When making a request for Disclosure, etc., please do so by mail following the procedure outlined below. If the submitted request contains any deficiencies or lacks required information, we may not be able to process it.
Please note that for each request regarding the disclosure of personal information or notification of the purpose of use, an administrative fee of 1,000 yen in postage stamps will be charged.

3).Personal information provided through the "Request Form for Disclosure of Personal Information" will be used solely for the purpose of responding to the inquiry and will not be used for any other purposes
When the Request is Made by the Individual
When making a request for Disclosure, etc., please prepare the following documents and send them by registered mail with delivery tracking.

1).Request Form for Disclosure of Personal Information, etc.
  Please download the form mentioned above and fill in the required information.

2).Identity Verification Documents
  A copy of a document that can verify your name and current address, such as a driver's license, passport, or health insurance card.
When the Request is Made by a Representative
If the person making the request for Disclosure, etc. is a legal representative or a representative authorized by the individual, please enclose the following documents in addition to those listed in the previous section.

[In the Case of a Legal Representative]

1).Documents to Verify Legal Representation Authority
 A copy of the family register (koseki tohon), or in the case of a parent with parental authority, a copy of the health insurance card showing the dependent family members is also acceptable.
 Please download the above file and fill in the required information.

2).Documents to Verify the Identity of the Legal Representative A copy of a document that can confirm the legal representative"s name and current address, such as a driver"s license, passport, or health insurance card.

[In the Case of a Proxy Authorized by Delegation]

1).Letter of Proxy (Attachment to the Personal Information Disclosure Request Form)
 Please download the above file and fill in the required information.

2).Certificate of Seal Impression of the Individual (Issued within the last 3 months)

3).Documents to Verify the Identity of an Authorized Representative by Delegation, a copy of a document that confirms the representative"s name and current address, such as a driver"s license, passport, or health insurance card.
        # For further details regarding disclosure, etc., please contact the Disclosure Request Desk.


 

[Public Statement Regarding Personal Information]


# Handling of Personal Information: Purpose of Use for Personal Information Handled by Our Company

  Purposes of Use for Personal Information Obtained Directly in Writing from the Individual (Including via Website or Email)
The purpose of use will be clearly stated in writing to the individual in advance of obtaining the personal information.
Purposes of Use for Personal Information Obtained by Other Means
(The specific purposes would typically follow in the document.)
  1).Personal Information Regarding Users of the Various Services Provided by Our Company
Category
Purpose of Use
Inquiries via phone or email, etc.
To provide travel consultations, process reservations, conduct phone interviews, respond to inquiries, and send notifications.
Information such as resumes and work history
To provide staffing services and job placement, and to improve the convenience of our services.

  2).Personal Information Related to Business Partners
  For communications related to travel and related reservations, business negotiations, and other operational communications, as well as order placement and billing/payment processing
For the execution and management of rights and obligations under business operations and contracts
  3).Personal Information Entrusted by Clients in the Course of Contracted Services
  - To manage the information of customers who use services provided by our company as part of contracted operations
  - To perform maintenance and support services for the contracted services provided by our company
  - To fulfill contracts with clients in connection with our company’s contracted services
  - To provide services in the course of business, prevent issues, and improve response quality
  - To respond to inquiries
  4).Personal Information of Applicants via Staffing Services or Job Referrals
  For communication, providing information, and conducting recruitment and hiring activities
  For responding to inquiries
  5).Personal Information of Our Employees
  For employee personnel and labor management, business administration, health management, and security management
  6).Specified Personal Information
The scope of administrative procedures related to Individual Numbers, as defined under the My Number Act, is as follows.

- Preparation of withholding tax certificates.
- Notification procedures for Health Insurance and Employees' Pension Insurance.
- Notification procedures for Category III insured persons under the National Pension system.
- Preparation of statutory records such as payment reports for compensation, contract fees, rental income, etc.
- For the fulfillment and management of rights and obligations under business operations and contracts.
  7).Other personal information of individuals who have made inquiries or visited our office.
  For responding to inquiries, sending related materials, and ensuring security.
To manage service usage history.

  Personal information may be shared with our affiliated companies or business partners within the scope necessary to achieve the above-mentioned purposes.

# About Retained Personal Data

  - If we receive a request from the individual or their authorized representative for the disclosure of retained personal data or the disclosure of records of provision to third parties, we will respond without delay, except in the cases listed below. If we are unable to disclose the data, or if the requested personal data does not exist, we will inform you of that fact.
  - If there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party
  - If there is a significant risk of interference with the proper execution of our business
  - If such disclosure would result in a violation of laws or regulations

In addition, if we receive a request from the individual or their authorized representative regarding retained personal data—such as a request to notify the purpose of use, correct, add to, or delete the data, or to suspend its use, erase it, or stop its provision to third parties—we will investigate the matter and respond in accordance with applicable laws and regulations.
For the required documents and procedures for making such disclosure-related requests, please refer to the information provided below.
  1).Company Address, Name, and Representative
101-0062
2-1-19 Surugadai, Kanda, Chiyoda-ku, Tokyo, Japan
JCK Co., Ltd.  Representative Director: Mei Jiang
  2).Personal Information Protection Manager
Name: Mei Jiang
Position: President & CEO, JCK Co., Ltd.
Contact: TEL +81-3-5678-8098
  3).Name of the Authorized Personal Information Protection Organization to which the Company Belongs, and Contact Information for Filing Complaints
- Japan Users Association of Information Systems (JUAS) - Security Center
Address:NBF Higashi-Ginza Square 2F & 5F, 1-13-14 Tsukiji, Chuo-ku, Tokyo 104-0045
TEL:03-6264-1312    E-mail:juas@juas.or.jp
Qualified Invoice Issuer Number: T3010005018612
# This is not a contact point for inquiries regarding our services.

- Japan Institute for Promotion of Digital Economy and Community (JIPDEC)    Authorized Personal Information Protection Organization Office
Address:Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032, Japan
TEL: 03-5860-7576    0120-700-779
  4).Contact for Complaints Regarding the Handling of Retained Personal Data Address
Albergo Ochanomizu, 2-1-19 Kanda-Surugadai, Chiyoda-ku, Tokyo 101-0062, Japan Company: JCK Co., Ltd.- Personal Information Inquiry Desk
TEL:03-5678-8098  (Reception Hours9:30-18:30)
# Inquiries made on Saturdays, Sundays, public holidays, year-end/New Year holidays, and during long holiday periods will be responded to on the next business day or later.
  5).Procedures for Responding to Requests for Disclosure of Retained Personal Data
When we receive a request for disclosure, etc., of retained personal data from the individual or their representative, we will respond without delay, except in the following cases. If disclosure is not made or the requested retained personal data does not exist, we will notify the requester accordingly.

-When there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party.
-When there is a risk of significant disruption to the proper execution of our business.
-When responding would violate laws or regulations.

-For details on the documents to be submitted when making a request for disclosure, etc., the method of request, and how we verify that the requester is the individual or their representative, please refer to the information below.

  1.Contact Point for Requests for Disclosure, etc.
Please direct any requests for disclosure, etc., to the Personal Information Inquiry Desk listed above.
  2.Procedures for Requests for Disclosure, etc.
1).After receiving your request, we will mail you our designated request form titled "Request for Disclosure, etc. of Retained Personal Data".
2).Please fill out the form and send it to the Personal Information Inquiry Desk listed above.If the request is made by a representative, please also enclose documents verifying the representative authority.If the request is for notification of the purpose of use or for disclosure, please enclose a postal money order covering the applicable fee.
3).Upon receipt of the request form, we will confirm your identity by asking for information that matches what we have on file.
  3.In the case of a request by a representative
If the person requesting disclosure, etc., is a representative, please enclose both: Documentation proving that you are a representative, and Identification documents proving your own identity (as the representative). Please note the following when submitting these documents:For documents that include registered domicile, only the prefecture should be visible. Please black out or otherwise obscure any information beyond that. Do not include any documents containing an Individual Number (My Number). If such documents are submitted, please black out all digits of the number to ensure it is not visible. These steps help protect sensitive personal information during the disclosure request process.

1).Documents to Prove Representative Authority
# When making a request for disclosure, etc., through a representative, the following documents are required depending on the type of representative:
  - The original letter of authorization from the individual
  - A copy of the individual’s identification document
# If the representative is a legal guardian of a minor:
  - Family register
  - Certificate of residence showing the relationship
  - Other official documents that verify legal guardianship
# If the representative is a legal guardian of an adult ward:>   Please submit a copy of one of the following.
  - Certificate of registered matters related to adult guardianship
  - Other official documents verifying legal authority as a guardian

2).Documents Required to Verify the Identity of the Representative
  - A copy of a valid driver’s license, driving history certificate, Individual Number Card (front side only) or Basic Resident Registration Card.
  - A copy of a valid passport, Certificate of Alien Registration, Residence Card, or Special Permanent Resident Certificate.
  - A copy of a health insurance card (please black out the insured person's symbol/number and any other sensitive codes completely)
  - An original certificate of residence issued within 30 days before the date of the request and not containing the Individual Number (My Number)。Photocopies are not accepted for the certificate of residence.
  4.Fee for Notification of Purpose of Use or Request for Disclosure
A fee of 1,000 yen per request will be charged.
Please enclose a postal money order equivalent to this amount along with the required documents when submitting the request form.
  5.Measures Taken for Security Management
Our company takes the following measures to prevent leakage, loss, or damage of personal information and to ensure the proper management of personal data.

  1).Establishment of a Basic Policy
To ensure the proper handling of personal data, we have established a "Privacy Policy" that addresses compliance with relevant laws and guidelines, as well as contact points for inquiries and complaints.

  2).Establishment of rules concerning the handling of personal data
We have established personal information protection regulations that define handling methods, responsible persons, staff in charge, and their duties for each stage such as acquisition, use, storage, provision, deletion, and disposal.

  3).Organizational Security Control Measures
- We appoint a person responsible for handling personal data, clarify which employees handle personal data and the scope of the data they handle, and establish a reporting system to notify the responsible person in the event of any violation or signs of violation of laws or internal regulations.
- We regularly conduct self-inspections of personal data handling practices and audits by other departments or external parties.

  4).Human Safety Management Measures refer to measures such as employee training and access control for personnel handling personal data.
We conduct regular training sessions for employees regarding important points in handling personal data.
Matters concerning confidentiality of personal data are included in the work regulations.

  5).Physical Safety Management Measures
In areas where personal information is handled, we control employee entry and exit, restrict devices brought in, and implement measures to prevent unauthorized persons from viewing personal information. We take measures to prevent theft or loss of devices, electronic media, and documents that handle personal information. When carrying devices or electronic media that handle personal information within the office or during transport, we take measures to ensure that personal information cannot be easily identified.

  6).Technical Safety Management Measures
- Access control is implemented to limit the personnel in charge and the scope of the personal information databases they handle.
- Mechanisms are in place to protect information systems handling personal data from unauthorized external access and malicious software.

# Provision of Personal Information to Third Parties

Our company will not provide personal information to third parties without the consent of the individual, except in cases permitted by law.

# Request to Minor Customers

When minor customers provide personal information to our company, please do so with the consent of a parent or guardian.

 

    Please feel free to make bus availability/price inquiry via email or fax.


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